We thank you for your patience.
I feel I should precede that with something like “All our customer support personnel are busy helping other callers now…”
I’d be much happier if the statement was something like “All our underpaid, overworked, undertrained, foreign-based staff who are concurrently making dinner, changing diapers, or doing something much more important to their survival are confusing and confounding the bejesus out of other increasingly enraged customers…”
But you, dear reader, were patient with me with last week’s Raccoon Butts, and I thank you.